Q: I am not in the Trade can I still buy from Munson Graphics?
A: Munson Graphics sells to the Trade Only. You must be a registered reseller to buy from us. If you need to find a retailer that sells our posters contact email@example.com.
Q: How do I open a New Account with Munson Graphics?
A: All new accounts require credit card payment or C.O.D. until Net 30 credit is established. To apply for terms, fax a credit application (available on line as a downloadable PDF form) for our review, contact us toll-free 1-888-MUNSONG (686-7664)
Q: How can I use your web site for Ordering?
A: You will need to complete the Login – New Customer – Create Account
Q: What are your Pricing and Discounts?
A: Suggested retail prices are listed in US dollars. Our standard discount is 50% with an additional 10% taken on posters ordered on the web site. Prices are subject to change without notice.
Q: How does Munson Graphics accept Payment?
A: We accept business checks, Visa and Master Card, C.O.D., and wire transfers in U.S. currency. All international shipments must be paid in advance by credit card or bank wire transfer. Terms are conditional on approval. There is a $25 fee for returned checks. We do not accept credit card information online. Please call the office 1-888 MUNSONG (686-7664) if you would like to pay by credit card.
Q: Do you have a Minimum Order?
A: We require that stationary be ordered in dozens per card sku. No other minimum is required.
Q: Do you have Volume Discounts?
A: Quantity discounts are available. Contact us for a quote at 1-888-MUNSONG (686-7664) or firstname.lastname@example.org.
Q: What is your policy on Damages and Replacements?
A: Munson Graphics will replace defective posters/stationary or goods shipped in error. If you receive a damaged package, refuse the shipment and notify Munson Graphics immediately. If you accept a damaged package in error, save all packaing and contents and contact us immediately. Claims for damaged posters (not caused by carrier) or incorrect orders must be reported within three business days of receipt.
Q: What is your Shipping Policy?
A: Within the continental US and Canada prices are variable based on location. Orders received by 12 noon Mountain Standard Time are shipped same-day. U.S. orders are shipped in tubes via UPS Ground unless otherwise agreed in advance of order. Canadian orders are shipped in tubes via UPS International Economy. Orders shipped C.O.D. will reflect an additional charge based on current courier rates. All International Orders are shipped freight collect via DHL International Economy unless otherwise specified in advance. Shipments to Freight Forwarders n the Continental U.S. are available.